Deaf News: PIP benefit can now be claimed by email, not just by phone

Posted on October 4, 2013



The DWP (Department of Work and Pensions) have announced that they will now accept claims for Personal Independence Payment (PIP) by email.

PIP, which is replacing the Disability Living Allowance, could only be claimed by making an initial telephone call which, for many deaf people, was impossible. A secret method of claiming by letter had existed but was not advertised leaving deaf people wondering how to claim.

On Tuesday (1st October), the DWP began a four week trial in which they will accept an email enabling people who can’t use the phone to request a PIP claim form. For more information on the email trial and PIP, check out Action on Hearing Loss’ website.

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Posted in: deaf news