The Secret Deafie is a regular column about deaf experiences submitted anonymously by different contributors. If you have a story you’d like to tell, just email firstname.lastname@example.org
Wow… What a day!! Currently I’m sat up in bed having cried myself a headache and wishing I never have to go outside my home again but knowing full well I will have to. But this time I’m at a loss to know how I can grow EVEN thicker skin.
I lost complete hearing on my left side last year following life saving brain surgery to remove a brain tumour and also have loud tinnitus. I do use hearing aids but in busy surroundings I find them more of a hindrance than a help as all sound is amplified into my ‘good’ ear so I didn’t have them in today.
It’s Saturday, not a day I would choose to go into the town centre where I live, but my 6 yr old son had an optician appointment. Whilst there we popped into a well known High Street store for a T-shirt for him. Nothing complicated about that, you’d think.
The shop is tightly packed with rails of clothes and I was admiring a swimsuit for my daughter.
All of a sudden, a buggy’s wheels crashed through where I was stood with my son almost knocking me over (thanks to ‘Larry’ the brain tumour, my balance has also been badly affected, giving the illusion I’m drunk).
I looked up in amazement as the woman pushing the buggy, who had by now, reached her friend standing half the length of the shop away. They were staring back at me shaking their heads.
As they noticed me looking, the woman who pushed past shouted out and holding up her hand indicated ‘five.’
I started to reply ‘I’m deaf’ but thought it best to actually go over to her and explain. By this time it felt as if the entire shop had stopped to stare at the commotion. I went over ‘excuse me’ I started to which she shouted ‘I asked you to move five times and you didn’t!’
‘Well I’m deaf I can’t hear you and I didn’t see you behind me’ but she’d already bent over to put something in her buggy so I tapped her arm so I could see her face and hear her to which she leapt back and her, and her friend, accused me of hitting her!!
Threatening to call the police because I ‘assaulted’ her the staff called the manageress to deal with the situation, so I again tried to explain I’m deaf and not hitting anyone but by all means call the police and look at the CCTV at the whole incident as I’d nothing wrong.
Flustered, the woman slammed her phone back in her bag and screamed ‘just get her away from me’. I was ushered away to the back of the store and offered some water.
My poor son was sobbing, I was crying and people continued to stare. After a while the manageress came back over and said it was ok because the lady wasn’t involving the police…. excuse me…. OK???
Why is it ok that I was barged with a buggy, shouted at across a shop and accused of assault just because I didn’t hear her?
I’m not after sympathy, but as an unseasoned hard of hearing person someone please let me know…
What is the right thing to do or say?
The Limping Chicken is the UK’s deaf blogs and news website, and is the world’s most popular deaf blog. It is edited by Deaf journalist and filmmaker Charlie Swinbourne.
Please note that the views of the writers are their own, and not necessarily the views of the Editor or site as a whole. Read our disclaimer here.
- Phonak: innovative technology and products in hearing acoustics
- Ai-Media: Remote captioning. Check out these captioning fails!
- Bellman & Symfon: home alerting solutions
- Deaf Umbrella: sign language interpreting and communications support
- Clarion: BSL/English interpreting and employment services
- Appa: Communication services for Deaf, Deafblind and hard of hearing people
- Signature: Find out about the Signature conference here.
- SignVideo: Instant BSL video interpreting online
- 121 Captions: captioning and speech-to-text services
- Hearing Direct: Online hearing aids
- The National Theatre: Captioned and BSL accessible theatre in London
- Doncaster School for the Deaf: education for Deaf children
- SignLive: Online video interpreting for Deaf people
- RAD Tax Advice: Tax and Tax Credit info for Deaf people
- Deaf Independent: Deaf care and support services
- Signworld: online BSL learning and teaching materials
- National Deaf Children's Society: The leading charity for deaf children
- DCAL: Find out how to study at the Deafness Cognition and Language Research Centre, London
- cSeeker: Deaf-led educational communication support service
- Signed Culture: Advocating for BSL access to arts and culture
- Sarah Gatford: BSL interpreting, training and consultancy
- SignHealth: healthcare charity for Deaf people
- CJ Interpreting: communication support in BSL
- Sign Solutions:, language and learning
- Action Deafness Communications: sign language and Red Dot online video interpreting
- BSLcourses.co.uk: Provider of online BSL courses
- British Society for Mental Health and Deafness: Promoting positive mental health for deaf people
- deafPLUS: Money advice line in BSL
- Happy: Microsoft Office courses taught in BSL and SSE by a Deaf trainer – all abilities catered for
- Hamilton Lodge School in Brighton: education for Deaf children
- Lipspeaker UK: specialist lipspeaking support
- Ozen: Australian hearing aid specialists
- Elmfield School, Bristol: Inclusive education for Deaf pupils
- Exeter Deaf Academy: education for Deaf children