Our supporter Action Deafness, a deaf-led national charitable company, has become one of the first Deaf-specific community and support providers to have its personal care support service fully endorsed by the Care Quality Commission (CQC); the independent regulator of all health and social care services in England and Wales.
Action Deafness underwent a rigorous application of all aspects of its community and personal care support service to gain the endorsement. All met the essential national standards of quality, information, security and safety, according to the CQC.
Chief Executive Craig Crowley says:
“This accreditation is a true testament to Action Deafness large Community team led by our Manager, Mhairi Simpson and their expertise in the deaf-specific personal assistance and community support which we have built up over the last six years. We are absolutely delighted for Mhairi, this is a well-deserved recognition as Registered Manager, a rare but fundamental feat as a Deaf manager to attain this responsible role.”
Jaz Mann, Head of Services says:
“The relevance of the Care Quality Commission is recognised by many of our clients in the health and social care provision and beyond, the associated standards of quality, information, security and safety are seen as paramount to the welfare and wellbeing of our clients/service users who are Deaf and hard of hearing.”
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