Deaf News: Edinburgh Airport gets Video Remote Interpreting from Sign Live

Posted on December 5, 2016


SignLive, an Edinburgh-based British Sign Language Online Interpreting Service (who also support this site) has recently launched its first-class service, Video Remote Interpreting, to provide British Sign Language (BSL) interpreters on demand at Edinburgh Airport.

Edinburgh Airport is the first UK airport to introduce this service, which provides an instant way to communicate with Deaf customers by connecting with an online BSL interpreter via smart handheld devices.

The service can be used throughout the terminal buildings, allowing airport agents to communicate with British Deaf people immediately and effectively.

In the UK, British Sign Language is the first and preferred language of many deaf people. It is thought that there are around 150,000 BSL users in the UK. Edinburgh Airport is Scotland’s busiest airport with over 11m passengers a year.

Joel Kellhofer, Managing Director and Owner of SignLive, said “We are delighted to be supporting Edinburgh Airport in its drive to provide a first-class service to its disabled passengers. Our service allows airport staff to communicate with their Deaf customers in their language of choice at any time, without the need for pre-booked interpreters.”

Gordon Dewar, Eidnburgh Airport’s Chief Executive said “The introduction of SignLive Online Interpreting Service here at Edinburgh Airport is a really positive development as we grow and strive to make the airport as accessible and friendly for everyone.”

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Posted in: deaf news