At weekends, we post some of our most popular blogs. Tell us your favourites by emailing firstname.lastname@example.org
Months after the event was cancelled, Deaf people who bought tickets to the cancelled England Deaf Party say they are still waiting to get their money back.
The festival was due to take place in Leighton Buzzard, Bedfordshire from Friday 8 July to Sunday 10 July, but ticket holders were told that it wasn’t going ahead and that another event will take place next year.
As we reported at the time, in February the organisers had their application for a festival licence blocked after concerns about the noise were raised by police. The festival also ran into problems after their website was reportedly hacked in March.
Since then, England Deaf Party’s site and email no longer exist, and its social media accounts display a message saying that the festival office is now closed.
Some people who paid for tickets through PayPal have been able to claim their money back through the site’s Resolution Centre, but for others, obtaining a refund has proven more difficult, after they were told to fill out and complete a claim form.
In an article on the Leighton Buzzard Observer’s website in July, one ticketholder said that she had paid £100 for two tickets, only to receive no response from the organisers.
Angie Beckett, who bought a ticket for her son Sam, told us that she paid £40 and is also yet to receive a refund on her purchase.
She said: “Sam asked me if he is okay to go. We sorted it out with accommodation then I went on the website to pay for a ticket. We waited for a while [after we had paid] and I asked for a ticket. No reply.
“Then we realised it was cancelled due to a problem. I asked for a refund [for my ticket] and have heard nothing since.
“I was told we have paid and will automatically get a ticket for 2017, but I wasn’t happy about it,” she said.
Meanwhile, Neil Johnson (above) 20, from Glasgow, says that he also paid for a ticket, but chose not to chase the organisers for his money back, saying he ‘just accepted that it’s happened, and learned a few lessons too’.
When asked what he thought about the England Deaf Party closing down its website and social media, Neil described it as “a bit cowardly.”
He said: “If things like this were to happen, which it did, the better thing to do is to try and sort it out than run away and stick their heads in the sand and hope it goes away – which it evidently hasn’t.”
We have communicated with other people who have not yet received refunds, while we have also found that that several people did get refunds after persistent efforts.
We attempted to contact the event’s organiser on a number of occasions, but he was unavailable for comment.
Liam O’Dell is mildly deaf and uses hearing aids in both ears. Alongside studying for a degree in journalism, Liam enjoys presenting his own radio show, listening to music and reading one of the many books on his ’to-be-read’ list. You can find out more about Liam over at his blog: www.thelifeofathinker.
The Limping Chicken is the UK’s deaf blogs and news website, and is the world’s most popular deaf blog. It is edited by Deaf journalist and filmmaker Charlie Swinbourne.
Please note that the views of the writers are their own, and not necessarily the views of the Editor or site as a whole. Read our disclaimer here.
- Rayovac: Never run out of hearing aid batteries again by subscribing!
- Ai-Media: Remote captioning. Find out how to add Live Captions to Facebook Live!
- Bellman & Symfon: home alerting solutions
- Deaf Umbrella: sign language interpreting and communications support
- Appa: Communication services for Deaf, Deafblind and hard of hearing people
- SignLive: Online video interpreting for Deaf people
- SignVideo: Instant BSL video interpreting online
- 121 Captions: captioning and speech-to-text services
- Hearing Direct: Online hearing aids
- Signature: Leading awarding body for BSL qualifications
- Signworld: Learn BSL online!
- Cast Theatre, Doncaster: The UK's the UK’s first fully BSL integrated pantomime
- The National Theatre: Captioned and BSL accessible theatre in London
- Doncaster School for the Deaf: education for Deaf children
- Sign Solutions: communication support, training and translation
- InterpretersLive: On demand BSL video interpretation
- Hamilton Lodge School in Brighton: education for Deaf children
- Lipspeaker UK: specialist lipspeaking support
- Ozen: Australian hearing aid specialists
- Elmfield School, Bristol: Inclusive education for Deaf pupils
- deafPLUS: BSL advice helpline
- Exeter Deaf Academy: education for Deaf children
- Royal Shakespeare Company: Captioned and BSL interpreted performances (see dates here)
- Royal School for the Deaf, Derby: Residential education for deaf children
- RAD Tax Advice: Tax and Tax Credit info for Deaf people
- Deaf Independent: Deaf care and support services
- Performance Interpreting: BSL interpreting at concerts
- National Deaf Children's Society: The leading charity for deaf children
- cSeeker: Deaf-led educational communication support service
- Signed Culture: Advocating for BSL access to arts and culture
- SignHealth: healthcare charity for Deaf people
- CJ Interpreting: communication support in BSL
- Action Deafness Communications: sign language and Red Dot online video interpreting
- BSLcourses.co.uk: Provider of online BSL courses
- British Society for Mental Health and Deafness: Promoting positive mental health for deaf people