Browsing All posts tagged under »access«

Charlie Swinbourne: Sky need to smarten up about offering deaf customers subtitles for on-demand services

February 19, 2015


When I transferred our TV services from Virgin to Sky last year, one thing that really helped me do so was being able to negotiate our package by using Live Chat to talk to an adviser. For me, that’s a big help, because it means I don’t have to use the phone, and I feel […]

Joanna Wootten: Why I love Access to Work

December 16, 2014


In the last few years, it’s been a brilliant time to be deaf. Technology has emancipated us – the internet, subtitles, skype, SMS and emails have all helped us to participate in the world. More and more deaf people have gone to university, got good jobs, and are flourishing. It’s been OK to be deaf […]

Meet: Geraldine Rooney, who defied the odds (and her lecturer) to become a deaf nurse

December 10, 2014


Last year, Geraldine Rooney hit the headlines when she achieved her dream of becoming a nurse twenty years after being told it wouldn’t be possible. Below is an extract from that article, and our interview with her about her life and career. Extract: A mum-of-three who was told her deafness would make it impossible for […]

Shona Hudson: How I became an invisible shopper and discovered the everyday challenges for a deaf shopper

November 17, 2014


Walking into any store any day of the week I look like just any other shopper. I park up like everyone else, get my trolley and set off round the aisles looking for the special offers and something nice for my dinner. But there is one thing I do before I enter the store that […]

“We were looking at how to possibly catch you out or restrict you.” Access to Work adviser talks to BBC News

October 31, 2014


A BBC News report, aired on Wednesday evening, has shown an anonymous Access to Work adviser talking of a “culture shift” at the scheme in 2011, saying: We were checking rather than supporting, we weren’t asking how can we help you? We were looking at how to possibly even try to catch you out or […]

Ask the chicken: My husband won’t let me turn on the subtitles on TV. What should I do?

October 26, 2014


Here’s another popular article from our archive, first published in May 2013. Tell us which articles you think should be reposted by emailing In an uncertain world, there’s one person you can turn to for dependable advice: the limping chicken. Offering sensible advice for all kinds of common deaf-related problems. Without further ado, here’s the first […]

Diary of a Deaf Filmmaker, Month 4: Working with a hearing (god forbid) producer

October 20, 2014


Something has become very apparent to me this month, and that is the importance of communication. So many things are down to how well you communicate. For this film, we’re working with a number of people with different communication methods. It’s very easy to lose track of who can hear and who can sign. Many […]