Browsing All posts tagged under »accessibility«

Deaf News: Sky allow deaf customers to cancel by email, not just by calling

July 4, 2014


The Telegraph have reported that Sky TV will allow deaf customers to cancel their subscriptions by email, unlike hearing customers […]

Deaf News: Subtitle protestors have Sky TV in their sights

May 29, 2014


Following Love Film / Amazon’s commitment to subtitling their online video content, subtitle campaigners are turning their attention to Sky […]

Kim Hungerford: UK Banks could learn a thing or two from the Aussies

April 24, 2014


I am from Australia and my partner Des from the UK tells me of the problems that deaf people have […]

Emily Howlett: When does accessible become dumbing down?

March 21, 2014


“Yea, though I walk through the valley of the shadow of Deaf, I shall fear no evil…” Except I do. […]

“You need to arrange your own interpreter.” The handwritten note that appears to show bank breaking its own policy

June 6, 2013


In the Accessibility section of NatWest’s website, it says clearly that the company, which calls itself Britain’s ‘Helpful’ bank, has a policy […]

The Secret Deafie: The rude Text Relay operator

April 23, 2012


The Secret Deafie is a series of anonymous columns written by different writers. Today’s Deafie has sent us a transcript […]