Browsing All posts tagged under »phone«

Susan Eagling: Why do companies ask Deaf people to speak on the phone to confirm their identity?

February 25, 2015


My husband and I recently decided to buy travel insurance with the bank. When it came to medical questions, the person […]

Olivier Jeannel: How RogerVoice aims to bring phone calls to deaf people

October 10, 2014


I’m sitting in an office, in a clean white shirt and tie, impatiently tapping my fingers on the desk. My […]

Teresa Garratty: Face-palm. How a simple insurance phone call turned into a complex drama

February 25, 2014


Last month I wrote an article about new years resolutions and one of those resolutions was to try to use […]

Ian Noon: Who at DWP thought it was OK to propose that deaf people could only make a claim by telephone?

July 19, 2013


A minor little campaign victory achieved at NDCS the other week: the Department for Work and Pensions (DWP) accepted that deaf people […]

William Mager: As of today, TalkByText is dead. So why not try Aupix’s TCPhone software?

March 1, 2013


I discovered Action on Hearing Loss’s TalkByText Service a year or so ago. It was a service which allowed you […]

Deaf News: Ofcom says telecommunications providers must make next generation text relay service available to deaf customers

October 18, 2012


A new and improved ‘text relay’ service must be made available to people with hearing and speech impairments by all […]

Deaf news: The tattoo that vibrates when you get a text

March 26, 2012


This story from Mashable has revealed how a new tatoo-style device may offer mobile phone users the chance to have […]