Deaf News: Action on Hearing Loss confirms change back to RNID

Posted on October 12, 2020 by


Action on Hearing Loss Logo

Action on Hearing Loss is to revert back to its former name of the Royal National Institute for Deaf people (RNID), the charity has announced.

The news confirms a report by The Limping Chicken on Friday, in which we revealed that rumours were spreading throughout the deaf world after the organisation changed one of its Twitter accounts from @HearingLossPR to @RNID_PR.

The charity has cited research with 6,000 people as the reason behind the new brand, as well as an update to its strategy.

In a statement, Chief Executive Mark Atkinson said: “Returning to RNID and redefining our purpose is a critically important step in our journey to make life more inclusive for deaf people and those with hearing loss and tinnitus. 

“RNID continues to be a well-known and much-loved charity and I am proud that we have the confidence to make bold and radical changes which are crucial to our ambition to grow our audience reach and impact.

The study also found that RNID remains “more popular and more trusted” as a name, years after it was changed back in 2011.

The charity added that those surveyed felt that the Action on Hearing Loss identity “did not reflect the charity’s history” or communicate its “amazing work”.

The organisation has faced criticism over the years, with the perception from some deaf people that the charity often focuses on a medical view of deafness, rather than a cultural one.

The RNID name itself was mocked as standing for ‘Really Not Interested in the Deaf’ – which former chief executive Doug Alker used as a title for a book about his time at the charity.

When making the initial change in 2011, the charity said research had shown the former name was confused with fellow charities the RNIB (Royal National Institute of Blind People) and RNLI (Royal National Lifeboat Institution).

It said in a statement at the time that its branding “[underlines] the positive and [strikes] out the negative to emphasise the negative effects of hearing loss.”

Some deaf people on social media have expressed concern about the cost of the latest rebrand, on top of the cost of the previous one.

The charity said in 2010 that additional costs from rebranding to Action on Hearing Loss would be £260,000.

Speaking to The Limping Chicken, a spokesperson for the charity said the costs of its reversal to RNID will be £69,000.

The organisation cited their in-house team doing work on social media, IT and their website as a reason for the low figure, due to them using their own employees as opposed to agencies.

They said: “We don’t have big blockbuster budgets for the brand launch which is why we are utilising our Christmas Campaign budget to promote our new brand, investing in a campaign we had already pre-planned for existing yearly budgets.

“The Christmas Campaign is specifically about our new purpose and fundraising.

“We are also working with two agencies that are delivering pro-bono work to drive awareness and impact over November, December and January.”

The spokesperson continued to say that the branding project will not affect spending on charitable objectives and hope it will lead to more supporters.

Regarding today’s news, Mark Atkinson added that the charity will be “a stronger voice for deaf awareness” and will “invest in campaigning for change”.

He continued: “We will connect people to the information and advice they need. And we will continue to fund new treatments for hearing loss and tinnitus.

“Our new purpose, name and identity is about making it clearer who we are for and why we exist. 

“Because now, more than ever, it’s vital that people across society understand the challenges deaf people and those with hearing loss and tinnitus face.”

The charity is rarely far from the news, often with stories about breakthrough medical treatments for deafness.

Concerns were raised earlier this year when the charity decided to sell its care homes. Meanwhile, it has faced criticism recently for some of its social media activity.

Last month, a series of tweets faced backlash by the deaf community, including one about a child’s “super bionic ear” and another, since deleted, which was described by one user as “[portraying] being deaf or hard of hearing during COVID as though we’re living in a horror movie”.

One deaf individual, responding to the tweet about a child’s cochlear implant, wrote: “The language used is problematic and misleading. @ActionOnHearing is catered towards hearing people and not Deaf/hoh folks.”

The new brand will launch on 2 November.


Update – 12.10.20: This article was updated at 10:30am (BST), after a statement was issued to The Limping Chicken about the cost of their latest rebrand.


By Liam O’Dell. Liam is a mildly deaf freelance journalist and campaigner from Bedfordshire. He wears bilateral hearing aids and can be found talking about disability, theatre, politics and more on Twitter and on his website.


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Posted in: deaf news