British… Special… Language.
This is what interpreting providers Language Empire apparently thought BSL stood for.
The average layman in the street might not know that BSL means British Sign Language, and this is a very sad thing. But Language Empire is a professional organisation that provides interpreters for a whole host of languages, including BSL.
British Special Language. They’ve replaced that with British Sign Language on the page now, so someone must have brought it to their attention, but they seem to have forgotten about the URL:
It gets better – according to the logos that they proudly display on their front page, Language Empire has contracts with the JobCentre, ATOS, DWP, Community Legal Service, NHS, Tribunals Service, BUPA, Metropolitan Police, etc. You’d think with such a multitude of lucrative contracts, they could make the effort to learn what a simple acronym stands for.
It gets even better. Look again at that page. What the hell are those hands doing? That’s not the BSL alphabet. That’s taking the piss.
I wish they’d stop calling interpreters, note-takers, lipspeakers, STTRs and deafblind interpreters “special disability interpreters”, it’s making me twitch. I mean, what does that even mean? I’ve never seen “special disability interpreters” advertised anywhere else, ever. How did they get so many contracts to provide BSL interpreters?
The same question could be asked of Applied Language Solutions, who on their page for British Sign Language Interpreting Services, (kudos to them btw for getting that right, and how sad it is that I’m applauding such a simple thing) makes a reference to ‘St Vincent’s variety’ of BSL. What? Some discussion amongst deafies on twitter seems to suggest that St Vincent’s is a deaf school, which if true, then you might as well name every variation of BSL that comes out of any deaf school, i.e. ‘Mary Hare variety’.
“For meetings and events longer than 2 hours at least two interpreters are necessary.”
Er, if you make a BSL interpreter interpret on their own for two hours solid, they’ll have a brain meltdown. Believe me, I know. I saw it happen once when one half of a pair didn’t turn up, and after two hours the poor thing was a mess. The cut-off point that I’ve been told is an hour, max. Anything more is cruel. Don’t make me report you to the RSPC… I mean ASLI.
No, the problem with ALS seems to be a distinct lack of popularity. With… well, everyone. Despite reported issues going back to last year:
Row erupts over police interpreters – Feb 2011
Police rip up contract with interpreter agency – Mar 2011
Ministry of Justice in line of fire over interpreters contract – Jul 2011
ALS landed a contract in August 2011 to supply interpreters for the criminal justice system in England and Wales, starting a few weeks ago. The entire system. For dozens of languages. The idea apparently being “if we give all our money to one organisation, it won’t cost as much”. Right.
Here’s how things are going so far:
Courts given green light to hire own interpreters as ALS struggles to cope
Court chaos follows interpreter change
Lawyers slam government’s court interpreting system
Ministry of Justice admits ‘teething problems’ with interpreting system
And of course, for every screw-up, that’s more money that it costs to fix it, and trials aren’t cheap. That’s why you pay for a service in the first place; to try and get it right first time. Pay less, get less. Spend more fixing it. And what happens to the defendants in the meantime? I hope they can clean up this mess, somehow, and soon.
How have we come to this? Three words; one stop shopping. Here’s what the Anonymous Interpreter thinks of that: Words that strike fear into the heart of the Sign Language Interpreter.
Furthermore, the LinguistLounge, which appears to be part of ALS, or Applied Language Solutions, proudly has a video that explains the provision of BSL interpreting services for the Ministry of Justice contract.
It doesn’t have subtitles. Or BSL interpretation. *Buzzzzz*
They do helpfully provide a script, and it’s full of vim and vigour and go get ‘em attitude, which I’m having a hard time equating with the slating they’re getting.
All I know is, if I need a BSL interpreter in a new area, my first stop is the ASLI directory. At least they know what BSL stands for.
Donna Williams is a deaf writer and blogger living in Bristol and studying part-time in Cardiff. As well as being a postgrad student, she’s a BSL poet, freelance writer, NDCS Deaf Role Model presenter, and occasional performer. In dull moments, she blogs as Deaf Firefly about what she sees as “a silly world from a deaf perspective!”
The Limping Chicken is the UK’s deaf blogs and news website, and is the world’s most popular deaf blog. It is edited by Deaf journalist and filmmaker Charlie Swinbourne.
Please note that the views of the writers are their own, and not necessarily the views of the Editor or site as a whole. Read our disclaimer here.
- Phonak: innovative technology and products in hearing acoustics
- Ai-Media: Remote captioning. Check out these captioning fails!
- Bellman & Symfon: home alerting solutions
- Deaf Umbrella: sign language interpreting and communications support
- Clarion: BSL/English interpreting and employment services
- Appa: Communication services for Deaf, Deafblind and hard of hearing people
- Signature: Find out about the Signature conference here.
- SignVideo: Instant BSL video interpreting online
- 121 Captions: captioning and speech-to-text services
- Hearing Direct: Online hearing aids
- The National Theatre: Captioned and BSL accessible theatre in London
- Doncaster School for the Deaf: education for Deaf children
- SignLive: Online video interpreting for Deaf people
- RAD Tax Advice: Tax and Tax Credit info for Deaf people
- Deaf Independent: Deaf care and support services
- Signworld: online BSL learning and teaching materials
- National Deaf Children's Society: The leading charity for deaf children
- DCAL: Find out how to study at the Deafness Cognition and Language Research Centre, London
- cSeeker: Deaf-led educational communication support service
- Signed Culture: Advocating for BSL access to arts and culture
- Sarah Gatford: BSL interpreting, training and consultancy
- SignHealth: healthcare charity for Deaf people
- CJ Interpreting: communication support in BSL
- Sign Solutions:, language and learning
- Action Deafness Communications: sign language and Red Dot online video interpreting
- BSLcourses.co.uk: Provider of online BSL courses
- British Society for Mental Health and Deafness: Promoting positive mental health for deaf people
- deafPLUS: Money advice line in BSL
- Happy: Microsoft Office courses taught in BSL and SSE by a Deaf trainer – all abilities catered for
- Hamilton Lodge School in Brighton: education for Deaf children
- Lipspeaker UK: specialist lipspeaking support
- Ozen: Australian hearing aid specialists
- Elmfield School, Bristol: Inclusive education for Deaf pupils
- Exeter Deaf Academy: education for Deaf children