BBC reports on Hearing Link’s great campaign to get hearing loops working – but doesn’t add subtitles to the online clip

Posted on September 13, 2013

It’s great that the BBC have reported on the charity Hearing Link’s campaign to improve the working status and quality of hearing loops.

As the article says:

Hearing loops, systems which helps clarify sound for people who are hard of hearing, often don’t work according to a charity.

Installed into buildings such as shops and theatres they direct sound and speech directly into hearing aids and cochlear implants.

Hearing Link says loops often don’t work or staff have not been trained in how to use them.

Graham Satchell travelled to Eastbourne, where they are aiming to be a beacon of excellence for hearing impaired people.

However, the report is undermined by the fact that in its online version, there are no subtitles available on the clip.

Screen Shot 2013-09-13 at 12.36.28

So what did reporter Graham Satchell find out on his trip to Eastbourne? Many deaf people who didn’t see this go out live (with live subtitles) will still be waiting to find out…

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