Deaf News: iPlayer whizzkids working on subtitle bug but will deaf people still miss out?

Posted on October 16, 2013



After a flood of complaints from angry deaf users of iPlayer, the BBC say they have sussed out what was causing the intermittent and jumpy subtitles that rendered many programmes completely unwatchable.

Correspondents with the Chicken have reported that the BBC emailed them letting them know that a bug had been found with the site which caused the problem and a fix was due to be uploaded in the week. BBC staff also sent quick-fire to responses on twitter pointing to a webpage which said the same.

At the time of writing, there had been no improvement and some of the programmes that were affected, like a Very British Murder, are no longer available on iPlayer as they were broadcast more than 7-days ago. Does that then mean that the deaf viewers of those programmes will miss out even though the problem is fixed? Lets hope not.

By Andy Palmer, Deputy Editor (@LC_AndyP)

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