So… Disability Living Allowance? Seems to be a piece of cake just getting it, no?
I, myself, was once the proud recipient of DLA until I failed to reapply for it.
I noticed that I hadn’t received DLA for quite a while and so I checked my bank account. To my despair, nothing had been paid in! Sweating most profusely, I contacted the DLA agency and asked what had happened?
I had failed to fill in the forms that had been sent to me a few months ago and so they cancelled my much needed funds.
“Hang on! I haven’t received any forms! “, “Well, we sent it to this address”, “But that’s my old address”, “They should have forwarded it to you?”… and so on.
This was all done by email, so I was lucky if I got a reply within the week.
This progressed into letters for which I was lucky if I got a reply within the month.
All along this time, I remained baffled by one thing, why would I have to reapply for the DLA when I have already been assessed in the past? I have proven without a doubt that I am profoundly deaf in both ears, or as I like to say “f***ed in both ears, through confirmation from my doctor and audiologist. Even my mother put her oar in and confirmed I was indeed ‘profoundly deaf and not hard-of-hearing’!
What were they expecting? Somehow, miraculously, that my hearing had returned to me?! One little sticking point: I never had hearing in the first place and so how can it return to me? The little hairs in my ears are broken, or for want of a better word, screwed.
This prompts memories of a visit to the hospital a few years back. Going to one of my infrequent visits to the audiology clinic at the Royal Berkshire Hospital in Reading, I was expecting to be in and out within ten minutes with greasy ears as a result of having my ears plunged with delightful ear mould cream and my pocket budging with batteries (To this day, I’ve resisted the temptation to sell them on eBay and keep a few for myself).
Alas, I was faced with a painfully enthusiastic trainee audiologist who informed me cheerfully that she was doing work experience in her second year at university and asked would I mind if she checked me over.
And so, I was returned to my childhood years. Sitting in a box, I was determined to beat the bleep this time and so I strained hard to listen out for the bleep, whether it was high pitched or low pitched. I was determined to prove to the pretty lady that I was better than what was written about me on paper.
After an exhausting two or three minutes of delirious straining of the ears and clenching of my eye lids and I swear, severe RSI in my right thumb, I was tapped on the shoulder by Miss River Island. “I’m really sorry about the delay but I’ve had to call my supervisor in to check the machine for me as I can’t get it to start”.
“Oh that’s fine!” I replied. “I was just making sure that the clicker was working.”
I digress. After all the expected tests, scribbling down on paper and drawing of pretty stars and lines onto the special graph, Miss River Island seemed to be quite occupied with my results. A dozen scenarios went through my head, ridiculous ones, but nevertheless scenarios and I waited for an explanation for her hesitation. Looking at me with brimming eyes (a slight exaggeration but appropriate, I feel) she whispered, “Mr Blackburn, I’m so sorry but you’re still deaf”.
With that memory fresh in my mind, I wrote back to the DLA agency requesting my allowance be restored. Nope, I need to refill the forms in. And so, a whole afternoon was taken up by the gathering, printing off and filling in of forms.
The forms were duly sent off.
Three or four months later, I kid you not, I received a reply requesting a note from my doctor. Why didn’t they ask for this in the first place? Might have saved a bit of time?
I responded. After two weeks of waiting to see the doctor. Doctors do have to hone their golfing skills y’know? After paying £15 for the doctor to sign a piece of paper confirming that I do have a profound deafness. After being pulled back in from the top window of a bungalow, threatening to throw myself to my death. After growing a single grey hair. I responded.
Another three or four months passed. I received a pretty letter in the post. “Your application for the Disability Living Allowance has been rejected”. Why? Because I have a hearing aid, and can hear, therefore I don’t qualify.
What?
My battle continues.
Luke Blackburn is a budding film maker who enjoys shouting at the rugby on TV in his spare time. Follow him on Twitter as @lukeblackburn
The Limping Chicken is supported by Deaf media company Remark!, provider of sign language services Deaf Umbrella, training and consultancy Deafworks, the National Deaf Children’s Society’s Look, Smile Chat campaign, and the National Theatre’s captioned plays.
Joanne
June 29, 2012
Great article, made me chuckle on my morning commute! Let us know how your battle gets on!
Janine Probbing
June 29, 2012
My sister in law has spina bifida and has never had any feeling or use from the armpits down. She went for a medical when in her 20’s where she was asked ‘so when do you think you will be walking’:-& what planet are these people on do they think you can get some hair straighteners to sort out your deafness or a remote control suit to make her walk. They have no respect for anybody or thought for feelings:-(
Tina
June 29, 2012
Success with DLA does depend as well on how you actually completed the form – focusing on how you’d cope on a day to day basis if you had no assistive devices, not on how you can cope with your HAs in.
The panel who decide each case are made up of professionals including doctors … how many doctors have you met who don’t understand hearing loss? I’ve met plenty (including ENT!). I don’t expect non-medical people to understand hearing loss. I wonder how many of them assume that having a HA or CI means you can ‘hear’ and bring that assumption into the decision making process. Having a wheelchair doesn’t mean you are as mobile as an able-bodied person.
The forms are a ‘one size fits all’ to cover all disabilities, so of course we have to reapply and play the game along with everyone else.
Smarty
June 29, 2012
Ah, that’s really frustrating. I think there is going to be quite a bit of trouble ahead. The switch to the new benefit (PIP) next year is likely to mean that quite a few deaf people will be excluded from the benefit. I also think there will be a lot of inconsistencies across the board over who is entitled to it simply because the assessors will have little understanding of deafness.
Tali
June 29, 2012
Expect it to get a whole lot worse when PIP comes in.
Rejection after the first application is pretty common – in fact, I think its standard because some people will just give up at this stage. Even if 1 in 10 gives up at this stage, they have saved a lot of money!
I filled out the forms to such detail that when I got the standard rejection letter – I could hardly believe it when the reasons for rejection was completely opposite to the forms! i.e “you don’t need help with asking or following directions” when I wrote very clearly in the forms that I do! They even had the cheek to say “You don’t need help to communicate verbally”!
Anyway I thought about sending a very angry worded appeal but I calmed down and just simply went through their reasons of rejections and explained why I am appealing it.
I think deaf people have a very strong case of getting DLA/PIP if they carefully word their applications.
Now I await the results of the appeal……
Rob
June 29, 2012
Classic response…..from DLA….fight it. but dont do it alone. get backing of MP and etc…..and actually you should be assessed as if you are not wearing aids…..simple response is that you cant wear hearing aids all the time 24/7…..
Lisa Cici Fallenstar Heenan
June 29, 2012
GAH! this frustrates me so much! I have fortunately been awarded DLA for my eldest till he is 16 (8 yrs away!!!!!) but my youngest needs re-application in 2 yrs – whats the betting we get a no! It really grinds my gears to put it mildly!!
Good luck with the appeal!
sheila
October 10, 2012
i have sent a claim in 6 months ago for my 4 yrold and am still waiting ,we get middle rate but was hoping for mobility after 6 months of waiting im not sure we will get anything i expect the payments will stop its so worrying.
Joe Healy (@joehealy1971)
June 29, 2012
When I applied not that long ago, rejected, appeal was rejected, took them to a tribunal about 18 months after initial application, won award, backdated to application date. You need to have tons of patience, be prepared, and turn up at the tribunal. Waiting for the inevitable stopping of DLA/PIP when that comes!
Tim
June 29, 2012
People are right to warn that we should expect this to get worse when PIP comes in – the Government intend to move the goalposts so that less people qualify for PIP. This is to cut the DLA bill by 20%.
I was shocked that Malcolm Bruce voted in favour of welfare reform, as it involves more pointless re-testing of Deaf people, more stress, inconvenience and impoverishment. Here’s a small blog post where I let some steam off:
http://tim-theregency.blogspot.co.uk/2012/06/ultimate-betrayal-of-deaf-people.html
With friends like these, who needs enemies?
Barann
July 4, 2012
Great article – I’d definitely print this out and keep for future doings with “know-all professionals”. Unfortunately I was educated well and learnt to speak OK-ish despite being profoundly deaf – I had to appeal for my DLA (low rate mobility) in front of a panel of people who has absolutely no idea of how difficult life can be if you’re profoundly deaf, they seem to think my hearing aids miraculously make me “hearing” and cope well in the hearing world!!! My appeal was successful (indefinite for life so as they say) but I am dreading the changes in the DLA next year, and having to go through the stress and inconvenience of doing forms and appealing all over again.
sheila
October 10, 2012
getting extremely worried about my DLA claim on behalf of my 4 yrold .we get middle rate care due to his syndrome but were having mobility problems so thought i would reapply to get some mobility ,6 months later they write to all 3 nominated proffesionals for reports 3 weeks later with all reports in we are still waiting .my son will be 5 soon and we will need to reapply again my hubby phoned them and said is it worth continuing this claim asi will need to claim again and they said they will consider both claims together and follow on i dont understand at all ,the worrying about it makes me ill if they stop it all together i will lose carers and im panicking about finding a job and caring for my son.