Last week, I went to the cinema as my husband wanted to see the new Star Trek film. What a mistake that turned out to be.
Not that there was anything wrong with the film – the storyline, acting and special effects were all fine – the problem for me was the massive fluctuation in volume between the dialogue and, well, ‘everything else’.
I have bi CROS hearing aids which means I have a microphone above my dead ear which sends a Bluetooth signal to the aid in my other ear. The aids have several programs and I have a remote control to switch between them. I have recently had some fine tuning of the aids and they’re not quite ‘there’ yet so, it was with some trepidation that I entered the cinema.
I have only been to the cinema once since suffering sudden profound deafness in what was formerly my ‘good ear’ and that was before I had my CROS aids. On that visit, the dialogue in the movie was too quiet and I couldn’t follow what was going on.
Last week, however, the experience was quite different. The sound shot up and down at an alarming rate, from explosions to dialogue and back again, continuously throughout the film. I’m guessing the difference was a good 20-25dB which, given I already have around 65dB of amplification, meant the explosions were deafening.
At one point, I feared the noise might literally be deafening as my remote control didn’t react quickly enough to one explosion, causing me to rip the hearing aid out of my ear as quickly as possible. I had a moment’s panic at the possibility of my hearing being potentially damaged so, I watched most of the rest of the film on the ‘comfort in noise’ setting and tried to lipread the dialogue.
Luckily, the film was quite predictable so, it didn’t really matter if I missed the odd word or some nuance in the dialogue – I was still able to follow the plot.
As an experience though, the trip to the cinema was wholly upsetting. By the end of it, my tinnitus was raging and I was angry at myself for not foreseeing the problem. I should have realised that just controlling the volume on my hearing aids would not be enough. (At home, I am constantly altering the volume on the television as well as the settings on my hearing aids to find a happy medium between dialogue and incidental music or dialogue and background noise.)
I came out of the cinema thankful I hadn’t gone to see the film in 3D: the sound was such an assault to the senses and overwhelming enough without me having to contends with things seemingly ‘popping out’ of the screen at me. I also came out wishing I hadn’t gone and vowing not to return.
Yes, I could go and see a subtitled film if I could find anyone to go with me and if they were shown at an accessible time (e.g. in the evening and not in the daytime) but, this wouldn’t stop the background sounds such as explosions from being overly loud.
I do wish film companies would offer ‘hearing aid-friendly’ soundtracks to their films in the same way that films are dubbed into a foreign language so that they could be watched at home without this constant recourse to the volume buttons on the remote control.
The same goes for television shows really and especially the difference in volume between programmes and adverts on commercial TV stations.
I also know lots of other people (who don’t use hearing aids) who also complain of these sound differences between dialogue (which is important and yet often too quiet) and background sounds (which are unimportant in terms of the viewers’ understanding of the story but often are overly loud). Can any TV or film people give us an explanation of why this is so and if it could be changed?
On reflection, there is one film I will return to the cinema for and that’s Before Midnight – the final film in the Before Sunrise, Before Sunset trilogy. These gentle films are dialogue focused and so I know I won’t have a similar experience with the fluctuating volume. Also, I am simply dying to find out what has happened to Jesse and Celine!
Angie is a part-time journalist, food and travel writer, photographer and co-founder of Twitter’s top weekly business networking event, #Yorkshirehour. She is also the new External Relationships Manager at Hearing Link. She is a chicken-keeper, gardener and ‘foodie’ living in glorious Yorkshire with her husband, Richard and their precious Westie, Tilly. Angie started going progressivley deaf in one ear at the age of 30 and then suffered total sudden onset hearing loss in her ‘good’ ear in 2011. You can check out her website, blog, twitter account,Facebook and Linked In.
The Limping Chicken’s supporters provide: BSL translation, multimedia solutions, television production and BSL training (Remark! ), sign language interpreting and communications support (Deaf Umbrella), online BSL video interpreting (SignVideo), captioning and speech-to-text services (121 Captions), online BSL tuition (Signworld), theatre captioning (STAGETEXT), legal advice for Deaf people (RAD Deaf Law Centre), Remote Captioning (Bee Communications), visual theatre with BSL (Krazy Kat) , healthcare support for Deaf people (SignHealth), specialist lipspeaking support (Lipspeaker UK), deaf television programmes online (SDHH), sign language and Red Dot online video interpreting (Action Deafness Communications) education for Deaf children (Hamilton Lodge School in Brighton), and a conference on deafness and autism/learning difficulties on June 13th in Manchester (St George Healthcare group).
Andy not Mr Palmer but another one
May 31, 2013
It sounds to me as if the cinema is using some form of sound compression. This is a technique by which the lower frequencies of the sound are electronically boosted. What happens then is that the top frequencies remain at the set volume, but the lower frequencies are amplified to nearly the same volume. If there are a lot of low frequency sounds, as in explosions and suchlike the experience is an assault on the senses. It would seem that hearing people like that.
A similar technique is used on the adverts on TV. You may have noticed that the sound seems louder when the adverts are on and yet the TV people claim that they don’t increase the volume. This is technically true but in fact because of the electronic boosting of the low frequencies there is actually a lot more sound coming out of the speakers. That’s how it works. The idea of course is to overcome any conversation that people might be having and drown them out with the advertising instead.
Fight back! Use the mute switch!
I really don’t know what can be done about the sound in cinemas. I have watched films where the sound was raised to heart-stopping levels and I agree that just because it is loud it doesn’t necessarily make it any clearer to us! If we had subtitles supporting all films we would have a choice of turning hearing aids down and following it that way. I don’t think we will ever stop them from compressing the sound, because it’s their new toy and they love to play.
Peter Bloch
June 5, 2013
Hi Angie,
I’ve had similar problems in the past, but my audiologist was able to resolve them adequately by ensuring that the maximum amplification of the aids did not exceed a tolerable level. In addition, the programmes can usually be made to give you gradually less amplification as the external volume rises and to cut out abruptly or gradually above a certain sound level. In addition, modern aids can generally distinguish quite well (on “speech in noise” programmes) between speech and noise and, because they have so many channels, stop amplifying sounds that which they determine is noise and not speech.
These technical fixes should help, although with your level of hearing loss you may always suffer some discomfort because of what is known as “recruitment”. What this means is that, because you cannot hear below a certain threshold (which is quite loud to people with “good” hearing), your aids need to make sounds louder than that for you to hear them – but when the sounds are made loud enough for you to hear them, these quite loud sounds may actually still sound loud to you. This leaves you with a very narrow range of comfortable sound – loud enough to hear, but soft enough to tolerate.
A skilled audiologist (and you may need nothing less) should be able to help a lot. Hope this helps.
Peter
Angie Aspinall
June 7, 2013
Hi Andy – Yes, I think that must be what was happening. At home we record anything on More 4 (or other channels with adverts) and fast forward through them – or download programmes on Catch up TV which cuts out ads so, the advertisers are losing out there! Perhaps if eveyone that did this let the TV companies and advertisers know, they might have a re-think…
Hi Peter – I have a speech in noise setting but it wasn’t able to combat the great variations in sound levels. I ended up switching to comfort in noise (and missing the dialogue). My hearing loss is severe and I think your explanation of ‘recruitment’ is pertinent to me.
Thanks both of you for your comments!