Our supporter SignVideo has agreed to work with Vodafone, one of the world’s leading mobile communications providers, to offer deaf people a new way to contact the company.
BSL users can now click on the SignVideo BSL Live link from their computer, tablet or smartphone. Within minutes, they will be connected to one of the SignVideo interpreters through a video link and have their call relayed in BSL.
The BSL Live link is just one click away from the Vodafone main page, where you can click at the bottom of the page on Accessibility: Restricted hearing.
Here’s the direct link: www.vodafone.co.uk/accessibility-services/restricted-hearing/
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pennybsl
June 13, 2014
That is a real start!
Only quibble is ‘restricted hearing’…another negative term. :-/
See this link – we need positive / neutral wording to describe deafness.
M
June 13, 2014
Great news ..next information we need is what is the cost to “us” …..and how the cost compared to what hearing peers gets…same? or do we pay more? please tell us these details.
Editor
June 13, 2014
I think that’s something you really need to talk to Vodafone about! Thankfully you can do that in BSL now, if you wish. Thanks Charlie
Donkey
June 13, 2014
it costs the customer no money to use this service….its provided by Vodafone to help BSL users contact Customer services. Pretty cool.
M
June 13, 2014
yeah pretty cool but to contact customer service only – can we contact friends and families etc…I also wish Sign Video to do this .. I speak but need terp to tell me in SSE is this doable?
Editor
June 13, 2014
Hi Merfyn, you can contact them directly to ask them this: http://www.signvideo.co.uk/