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Every time Andy Palmer (Deputy Editor) asked me to tell the story about my experiences with digital hearing aids I have always turned him down – it was always too difficult to talk about.
About 15 years ago I finally got my letter to start the transition process to move from analogue to digital hearing aids, we were all excited and there had been a lot of positive press. I guess for a lot of people it was a wonderful breakthrough but for me it turned out to be a very long nightmare.
<img src=”http://i1.wp.com/limpingchicken.com/wp-content/uploads/2013/06/img_3061.jpg?resize=214%2C321″ alt=”IMG_3061″ width=”214″ height=”321″ /> Karen Stockton
15 years later, I feel like I have been left on a roller coaster ride that I can’t get off. It hasn’t been a very pleasant experience at all.
I have been left feeling that I haven’t succeeded to adjust because of some unknown psychological reason which has created a barrier in the transition process. That label does not leave you with a nice feeling. I just cannot live with the sound.
I had lived with analogue hearing aids for most of my life, whilst I did have the usual problems that come with being deaf, my hearing aids were just another set of ‘ears’. I never even thought about them when I wore them; they were just another part of me.
Today, that feeling is but a memory. I am faced with a very uncertain future and so far there is no answer in sight – all is not lost though.
Being of a woman of faith, I see digital hearing aids as my Goliath; another giant in life to face and overcome with God’s help. So I will plod on in the hope that one day I will somehow get there.
So, if you were to ask me ‘are you wearing a pair of digitals now?’ the answer is a big yes.
A wonderful lady at my local hospital, who persevered and gave a lot of time up for me, finally found ones that worked for me. They aren’t perfect, I did have to spend time adjusting and they didn’t give me what I was used to with analogues but the important thing was that I walked out of that room and didn’t even have to come back for any tweaking.
I managed with them, knowing that they were, for me, the best of a bad bunch – as the saying goes!
I was given Phonak Areo 211, apparently, a very simple and basic digital hearing aid. This was some years ago, and sadly, they are not made now and they cannot be repaired.
One has already broken down and thankfully I managed to get hold of a couple of spares to keep me going. Currently, one is beige and the other is blue but hey, who cares as long as I can hear with them? That was all that mattered.
Still, I knew I was on borrowed time with these aids so back I went to try again, but this time, I discovered that the digital hearing aid technology had moved at such a pace that the new ones are all very different, and I was back to square one.
In all the years I have been trying different hearing aids, there has been one thing that has stood out amongst all the problems I had and it was this:
I have been told that it takes a good while for the brain to get used to the digital sounds, and it requires perseverance. I understand this. I also understand that many people give up too easily when they first try them but I sometimes feel like I have to shout from the roof tops that I do try. I have persevered but there is a real physical reaction I get when I hear the sounds of a digital hearing aid and I have no control over it.
I have tried wearing one at a time; I have tried the gradual process; I have tried wearing them at low volume but every time the same thing happens. The longer I wear them the more my brain starts to hurt.
It feels like all the nerve endings in my head are firing off electrical pulses. My head then feels like a big tight band is around it and I become very lethargic and very tired, like I am on some kind of a sleeping drug, until I get to the point I cannot function.
The final straw was last year when I did decide to push on further than before and the result was disastrous.
I ended up in the doctor’s consulting room floor, flooding the room with tears and desperately asking for help just to keep those hearing aids in.
I was so determined not to take them out – I wanted to succeed. I was given anxiety tablets and went home after taking my first one. Soon after, I went into a complete meltdown and started suffering terrible paralysing nervous shivers up and down my body.
I didn’t take any more of the tablets but enough was enough! I took the hearing aids out and put my old digitals back on. For several days I couldn’t get out of bed before dinner and wasn’t able to sleep. I have to thank my God that He has brought me through this awful experience and wonderfully I was able to get back to work two weeks later.
How can I wear digital hearing aids if this is what happens? How can I continue going about my normal life dealing with people, talking on the phone and dealing with a teenage daughter.
Maybe this might seem silly but I am now thinking is these are the sort of symptoms people get with noise torture? Or over exposure to sounds? Is it simply over simulating my auditory nerves with noise it has never experienced before which brings on this anxiety? I just don’t know.
I have been waiting now for more than six-months for my hospital to come back to me with a suggestion of what to do next. I live in hope that a solution can be found before these old hearing aids finally give up and the rollercoaster begins again.
Karen Stockton is from Lincolnshire and works for Action on Hearing Loss. She also helps to run the Signpost group for Christian deaf people.
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Andy not him, me.
March 28, 2015
I’m appalled that Karen has been put through this torture. It’s not right, is it?
Apart from the usual complaints system there are other possibilities. For example why not go back to analogue? I have heard of people before who simply can’t get on with digital aids. I don’t know the reason, none of the people afflicted seem to be able to explain why it has a bad effect on their wellbeing. I think some research ought to be done.
But in the short term the solution would be to go back to analogue. If the NHS can’t supply them I think it would be possible to buy analogue aids, on EBay perhaps or by advertising in deaf places. There are certainly plenty of older types of aid around and many of them will have been in drawers and boxes unused. If you can get your hands on some then go back to analogue. I am sure an audiologist can be found who could check them over and set them up.
I don’t know how many people have this problem, I have heard from about 6 so far but that’s no real guide. Perhaps people with this problem could form a self help group and get themselves back into analogue.
Ruth
March 28, 2015
Hi Charlie thank you for republishing this article, I didn’t see it first time.
Karen – that’s a very moving story. I am in a similar situation as you- I am still wearing analogue hearing aids in both ears which enables me to be a professional flautist, I teach high level students,play in ensembles, and large groups. Not only that anaogue hearing aid can cope with the demands of the high frequencies on the flute and piccolo as well as allowing me to hear the slight pitch changes (drop/rise which causes a note to be out of tune). I’ve mastered this skill over the years.
With the digital hearing aids on, it cannot process fast running chromatic scales,(goes in freeze mode it’s so weird) vibrato is like a static step instead of a natural wavy flow of sound and high notes are strangely cut off. Digital hearing aids have been modified so much that it is only suited for speech and they compress loud noises and amplify the quieter sounds.
I’d like to hear from more analogue hearing aid users finding it hard or impossible (my case) to adapt the changes. There’s a lot of people with the same complaint, more than people realise.
I’ve collected analogue hearing aids off people over the years and have a network with an audiology department to send me analogue types. That’s the only way to keep me going. I have lost sleep at night.
Ruth Montgomery
Editor
March 28, 2015
Hi Ruth, this is very interesting, would you like to write about this for us? Would be good to highlight the issues from the point of view of a musician! Let me know. Thanks Charlie
Ronald Cooper-hillion
March 28, 2015
Interesting as I have just been rechecked at my hearing centre and have been told the no longer replace my in the ear Aids, but have given me external hook on the ear type, which are digital and which are Analog! I have a didgital TV so guess that’s the best Eh! Lol
Morag jater
March 28, 2015
Hi Karen.
I had the same problem. My Audiologist put my Digital aids in Analogue mode.
Just one programme. It’s not perfect but much easier as you don’t have the automatic switching of programmes which can be so distressing,
Hope this can work for you.
I’m waiting for the time Analogue hearing aids are made again.
There seems a lot of severe/ profoundly deaf people have the same problem
shonajh
March 28, 2015
Hi Karen I have had a similar experience in a milder form although not as harrowing. I swapped to digital along with everyone else years ago and I just feel that I don’t hear so well with them. I did not even put it down to the digital nature of the hearing aids being the problem , I just knew that I struggled to hear conversation more . I have been back and forth , had lots of tweaks up and down and finally my audio suggested that I did not need to wear them all the time as with the type of loss I have there may be times that I am just better off not wearing them I.e fir the sounds I want to hear ,my loss is too severe . I too was getting over sensitive to noise. I felt quite relieved at her advice as it took some pressure off me. However it still leaves me with that sneaky feeling there is a better HA out there somewhere and I had not thought about asking to be analogue again ! Very interesting article.
B
March 28, 2015
I am another analogue sound “junkie”. I simply do not function with the digital aids. I feel dissy, and also the way the digital aids process sound just don’t work for me. With analogue aids I’ve found a way to manage even though I’m severely deaf. Processing sound input in the digital aids gives the sound output a little delay, and that is just enough to interfere with my speachreading, and makes it downright impossible. In that way I do not have any benefit from the little sound I do hear, I just cannot make any sense of it with the sound delay.
Sue
March 28, 2015
Hi I have worn analogue aids all my life and just managed to get used to prisma 2 pro Dsp on analogue mode. These are now obsolete. It’s murder trying to get use to digital and I am still wearing my old aids . The mad part of all this is that I am an audiologist and tell my patient you need to perserve yet I can’t even do that my self! Bring back analogue aid for long standing hearing aid users. We don’t don’t want the fancy stuff or all sing and all dancing type aids. We just want to hear how we were brought up to hear.
Candie
May 4, 2015
OMG…. I’m so glad I found this site… I thought I was alone… Thank You Thank You
“Andy not him, me” , “Ruth”, ” B” and ” Sue” … They have to,,, they need to… its a must.. bring back BTE analogue hearing aids . All of you are 150% right about everything you experience with this stupid technology. I absolutely hate it. I’m 56 yr old and I have been wearing analogue since I was 4 yrs old. The BTE hearing aid I’m wearing is 20 yrs old. I had it overhaul 1 yr ago and they are not going to overhaul it anymore because they don’t have old analogue hearing aid parts laying around. Two weeks ago my audiologist found this company making one time edition for making analogue hearing aids. I thought great.. I wore it… it sound like everyone was talking in a barrel and I sound like I had a head cold. This past weekend my audiologist, bless his heart for trying, found Digital/Analogue hearing aid.. thinking this my be my solution.. well… NOPE.. The minute I put it my ears.. I took it out.. I hate it. Just like what Sue said.. “WE don’t don’t want the fancy stuff or all sing and all dancing type aids. WE just want to hear how we were brought up to hear!! Even if you bought analogue HA thru EBay… it will not be good for the next person because every each one of us have different loss in one ear or both ears.
We All Need Help Here. Bring it back !!!!
Candie
May 4, 2015
Another thing… with my analogue hearing aid I’m able to use a Boot hook onto BTE and connect to my iPhone so I can hear.. with this technology .. I can’t use them and they aren’t compatible. Ugh !!