It’s been reported that a Deaf American man is planning to sue McDonalds about his treatment at a drive-through, where he was allegedly told that they would call the police if he didn’t leave.
Just two hours into the New Year, Jonathan Ramos arrived at the McDonald’s drive-through window. His frustration in trying to place an order is evident in the use of his car horn, something, he himself, doesn’t hear. It struck a nerve with one of the employees.
Video captured an employee’s response: “You can leave or I’m going to call police. Do you get that one?”
Ramos has been in Columbus for less than a year and has ordered at the McDonald’s before. He’s deaf. Chicken pox took his hearing when he was a little boy. He doesn’t read lips.
After exchanging texts and emails, WOWT 6 News met with Ramos outside the restaurant. We used a legal pad to write down any follow-up questions and answers during the interview.
He said he wanted to order a #9. He explained he usually types the information on his phone and then shows the order to the employee.
Because of his disability, he felt the workers were ignoring him by leaving the window.
You can see more in the video below (alas, without subtitles).
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Rosie Malezer
February 11, 2016
Yep, been there, done that. After many months of begging for the right to have an interpreter (whether ASL or speech to text) at meetings with doctors, police, hospitals, social office… the powers that grant those requests not only denied me that right (yet again) but then told me to leave immediately – because I was talking to loud – or they will call the police. It’s almost funny (if it wasn’t so sad) that hearing people don’t get the concept of “Deaf.” We can’t hear how loud we are talking, and here in Finland, Deaf people have the right to absolutely zero because we are not considered to be “productive members of the community,” regardless that many of us work and pay taxes, just like hearing people. One day, the world will wake up to itself.
cat
August 17, 2016
There won’t be any deaf people appearing in a heartwarming viral video at this McDonald’s: “Effective communication skills are a must-have, including skills like attentive listening, face-to-face verbal communication and eye contact.” http://www.indeed.co.uk/cmp/McDonald's/jobs/Part-Time-Student-6652ba40688093c1