In an uncertain world, there’s one person you can turn to for dependable advice: the limping chicken, offering sensible advice for all kinds of common deaf-related problems from its coop.
A reader writes:
Can you help me ?I am working in an Office where as I am Deaf it is hard to hear group discussions or chit chats.I have told my Manager without any luck.Also someone who I thought was a friend has started copying the same attitude as one of the colleage who decide she hates me and that I am unable to do my job, as I am stupid, but I have to do more work than them to prove I am as good as them ! Is this right…This is making me feel inadequate and isolated and feeling stupid and also not been informed of changes happening. This is starting to make me feel ill and very very isolated and down, the problem that there are more than one person like this and it puts me in the minority! Can that be right???? Yes it would be easier to quit the job, but then I would be worst off! And they would not know or learn any different.Can you help??
Thank you for your email, it sounds like you are in a very difficult situation at work, which is making you feel isolated, and left out. Worse, you say it is making you feel ‘stupid.’
The fact is that deafness and ‘stupidity’ are often confused by people, and it’s a big bug bear of mine. People seem to think that if we miss some information, it’s because we are ‘slow on the uptake’ rather than simply, deaf.
How can we know what we can’t hear?
It’s clear that you need your colleagues to change their attitude. You say your boss has not been helpful, but would they consider arranging a Deaf Awareness class for your team, so they can all understand how to communicate with you?
Another thought is whether you have any communication support at work – have you applied for Access to Work? A BSL interpreter or a lipreader would help you to access important information. Their presence in your office might also be a reminder of the fact of your deafness.
You could also ask your colleagues to send work information in round-robin emails so that you know what is happening.
Another thought I have is that, since you have more than one colleague who seems to be treating you this way, whether you might be able to change their attitudes directly? Perhaps you could ask one colleague for a coffee in private, where you could express how you are feeling at work.
I hope some of the above suggestions help, but it does sound like a very difficult situation and I would also recommend contacting your work’s HR department about these issues if they do not improve, and also potentially contacting Deaf charities and organisations for their advice and support.
Do you agree with the chicken’s advice? Tell us what YOU would do below!
Please send your problems for consideration to: thelimpingchicken@gmail.com
Posted in: ask the chicken
sybil
October 27, 2016
Wow. Does this sound familiar. I worked in the same place for over 20 years. My hearing was bad at the beginning, but it gradually got worse. My supervisor at hiring was a fantastic guy. He made sure I understood what I needed to, and all the people I worked with were very accommodating with writing instructions down and willing to answer questions if I missed something in a meeting.
Years pass, people retire, people get promoted, but I was still there with new supervisors. When I was ‘trained’ on a new job, the supervisor couldn’t be bothered to train me herself, so she gave me written instructions that were over 10 years old (my job involved knowing current laws, so that was really unacceptable.) she also gave me notes that she and another person had taken in a training session for that job. I was not invited to that training session. The notes actually contradicted each other, and when I complained to the director, he actually suggested that it was a personality conflict with my supervisor.
Long story short, I complained to supervisors, to HR, through the chain of command, around the chain of command, directly to the legal department, directly to the governor (I worked for the local state government.) we did mediation, then the director broke the promises less than a month after she signed it. HR had two meetings with me about my ‘cannot hear in meetings’ complaint and didn’t provide a way for me to understand what was being said in the meetings. They did record one and gave me a grossly mis-transcribed summary about 6 weeks later. I developed stroke-level hypertension, nightmares, hallucinations, and was treated for PTSD*
*part of this was inadequate handling of a coworker situation where a woman was throwing things over the cubicle wall because my ‘staple remover was too loud.’ She left threatening notes after I reported her. Fab job.
Anyway. The last week I was there, I was left inside during a fire alarm. Then I was told it was my fault (for going inside after my break, not knowing there had been an alarm while I was outside on my break.) then I was not included in a meeting about the fire alarm. If I had not stood up to go to the bathroom, I would never have known they were having a meeting in the open area two desks away.
The very last day? I had to attend a disciplinary meeting without an interpreter, even though I had repeatedly asked for one. (I missed many days due to the illnesses caused by this stress and did not bring a doctor’s note one time. Again, miscommunication. They told me I had to bring a doctors note to use a sick day. They did not say I had to bring a note if I was going without pay.)
Your health isn’t worth it. File a lawsuit if they aren’t following the law. Find another job. Walk dogs, whatever you need to do. I’m better now, but I still have the flare-ups, anxiety attacks and sleepless nights occasionally, especially after talking about it. I’m sorry you seem to be going through a similar situation.
One supervisor made a comment, making fun of me, LITERALLY behind my back. Because she knew I couldn’t hear her. (My friend overheard it from across the room.) you just can’t reason with people like that, can you? I felt like punching people every day…better now that I don’t see them. Yes, better.
Editor
October 27, 2016
This comment makes mind-boggling (and sad) reading. Thank you for sharing Sibyl, would you mind if I posted your comment on the site as a post of its own?
Thanks
Charlie
Linda Richards
October 28, 2016
This is more common than we realise. I know of a number of cases like this. Regrettably, some of the worse culprits are those who claim to be ‘Deaf-friendly’.
It’s discrimination. Even, if convicted, hate crime.
This link may be useful: https://www.gov.uk/discrimination-your-rights/types-of-discrimination.
Jamie Godsafe
October 27, 2016
If you’re in the UK this could be considered disability discrimination but openly discussing the situation with colleagues is the best way forward. Where I work we have a reasonable adjustment passport which describes your disability, needs and what workplace adjustments can be made to assist you working on a level playing field. This passport is reviewed every year and goes with you if you change teams or have a change in manager. It’s not perfect but works well in most cases.
Charles Gentry
October 27, 2016
I’m a hearing person that knows sign language. At a company I worked for we hired a deaf person to work with our team. We discussed the need for interpreters (whenever he wanted one) and I met the person specifically to see if he was comfortable with me signing in the office for casual needs (my insistence). Our team worked well, he was included in business and social activities, his co-workers even learned some basic ‘social signs’ (Hello, how are you, good weekend, etc). He stayed there two years, was well liked, got several promotions and a pay rise and then moved to another department because the job offered more money.
Two months later, I received a call from his new boss who asked if ‘he had a learning disability or perhaps he wasn’t very smart’. They did everything possible to isolate him: didn’t hire interpreters (too expensive!), made no accommodation and excluded him from meetings. I discussed this with him, complained to HR about their comments to me, and to my boss (who went over and raised hell). He left the company. I told him to sue but he found a job at another company that treated him well.
No one should ever have to put up with discrimination. There are no excuses, ever.
Alexandra
October 27, 2016
God bless you Charles! I’m glad you raised merry hell. It’s no excuse for someone to be treated like that.
Diana Laing
October 28, 2016
Yes, this is an old story from within the Deaf Community. It is difficult to solve, yes interpreters are necessary for meetings etc. But for social life within the workplace? Forget it… I remember once I worked at a government office, I gave up going to work celebrations / lunches etc.. One person came to me and said why didn’t I go? I gave her my reasons and she said ‘next time, come with us and I promise i will not exclude you’ that next time day arrived and I went and sure enough after few minutes this person was yapping away with everyone except me. I went back to the office earlier than others…. she came later with a sheepish look on her face and apologised… i said ‘not your fault, it’s easy on one to one communication – outing but if more than one then forget it.. that’s the way it is’ ….no wonder we deafies love our deaf gatherings where we are 100% involved if we want to….
pennybsl
October 28, 2016
Incidentally this week a deaf pal was shouted at by her head colleague for being a few mins late. He jabbered at her, she asked him to write, he proceeded to use his computer but mouthed at her ‘ you do part-time hours Monday’ and ‘ I’ll write to HR, they’ll contact you’.
My friend carried on working and asked her bullish colleague at the end of day about a print-out of his jabberings, he said tomorrow print out.
Naturally she was anxious as this was out of the blue and that colleague has a bullish reputation. She discussed with me as she does not belong to an union. We agreed I do a letter for her, reporting what happened, sharing her concerns to the manager above him. I explained to her that anything in writing becomes legal.
The next day the manager had a quiet word with the man. When she left his office, he stormed to my friend shouting and swearing, wrote on a paper ‘you went behind my back with your email, that made me MAD’. Apparently he refused to be ‘friends’ with her.
However the paper is now in my friend’s folder of evidence.
annleslie1
November 24, 2016
Hello, I am a hearing person with 4 deaf siblings. I empathize with your situation of harassment due to being a woman in an engineering field. I don’t believe this problem is isolated to only deaf persons. These feelings are REAL. Over the years, I have figured out that there is a perspective from others looking at you that causes you to become defensive. Their feelings about your behavior is their perspective, not necessarily what you want them to feel. You must change your behavior to drive a different perspective. I know it is not all on you, but you must take ownership of your situation to drive a change in others perspectives. One method of helping to deal with co-workers or colleagues is to attend a leadership training class. These training classes help you to understand others perceptions of what you do. AND your perceptions of how others react to you. Please Please ask your HR/boss to sign you up for leadership training. This will be a very significant step to help you in your current and future work and personal experiences.