New communication cards for patients who are deaf British sign language users in
Gloucestershire are going down so well, there are now calls from deaf people across
England and Wales for the cards to be made available elsewhere in the UK with nearly 1800 people signing a petition calling for their use.
Local deaf charity, Gloucestershire Deaf Association (GDA), have been working in
partnership with Gloucestershire Hospitals NHS Foundation Trust to create the cards for deaf patients, whose first language is British Sign Language (BSL). The purpose of the wallet-sized plastic cards is to help identify patients immediately as deaf and that there is a need for communications support. It also includes the 24-hour-a-day contact details for GDA, so that medical staff know how to book a BSL interpreter.
Although initially introduced for hospital appointments only, the cards are making such an impact that Gloucestershire Care Services and the 2Gether Trust have also come on board.
The Deaf communication cards are the result of close liaison between Gloucestershire
Hospitals NHS Foundation Trust and the local Deaf Community, supported by GDA. There
is clear evidence which shows that deaf patients are often unable to access clinical
services and take part in health consultations in a way hearing people often take for
granted. Studies have shown this ‘inadvertent negligence’ leads to poorer health
outcomes. (source: SignHealth ‘Sick of It’ 2014 report)
GDA’s Chief Executive, Jenny Hopkins said “We are enormously grateful to
Gloucestershire Hospitals NHS Foundation Trust for putting their trust in deaf patients to know what works for them. Initial objections to the cards centred around the idea that an ID card somehow stigmatises the deaf patient, but this is a hearing person’s false perception.
Deaf people feel no stigma about being deaf. However, because it is so easy mistake
deafness for other conditions, including dementia or learning difficulties, it is critical that in a medical situation particularly, it is recognised immediately and communication support is put in place promptly.”
GDA’s social media pages letting deaf people know about the deaf communication cards attracted more than 10,000 responses in 24 hours. GDA is now campaigning for NHS England and NHS Improvement to ask all commissioners and providers to introduce similar cards within their areas.
Sign the petition here.
David A Duller
October 19, 2017
In Wales we have been issued with similar cards, they are useful for emergency health appointments
nathan
October 19, 2017
This is pure discrimination against pre-lingually orally deaf people.
mjfahey
October 20, 2017
Fantastic for deaf BSL users… it’s a common sense solution to dealing with stupid hearing folk.. 🙂 but what of those who are just as deaf using lip reading skills… as usual, we slip between those cracks… that’s why I often think of myself as an inbetweener… but don’t have has much fun as the Movie Inbetweeners! 🙂
MW
October 20, 2017
I do believe a universal access card would benefit speaking the needs of all d/Deaf people. “I have communication access needs” It is good that the needs of BSL users have been accommodated because they have spoken up by getting involved in the consultation process – many other non BSL deaf people have not or have not been informed. I don’t think it discriminatory Nathan. Mike is right – some do fall into the black hole but then again you never bark and get active with “don’t forget me” lark…… NADP? Hearing Link? etc. are they really advocating us in this? nah!
Oh Dear
October 20, 2017
A card saying, “I am Deaf”. What’s wrong with pointing at the ear, writing it down, showing your hearing aids, etc?
MW
October 20, 2017
Good comment “Oh Dear” – I have tried everything you have said, as Mike says “dealing with stupid folks” – the card just doesn’t say, I am d/Deaf – it tells them how to get communication support provided and also on authority – they can’t run away from that. That what the card is for.
For example…on the tube, you ask someone to give up your seat because you are disabled – they laugh at you, but now, we have a card saying, I am disabled, please give up your seat for me, they can’t object. The card has authority stamped TFL.
Stupid folk or ignorant just don’t volunteer kindness.