Deaf News: Three in four mask wearers don’t know how to communicate with deaf people

Posted on November 20, 2020 by


A person in white gloves and white surgical uniform holds up a turquoise surgical mask.

Only a quarter of UK adults know how to communicate with deaf people whilst wearing a face mask, a YouGov survey has found.

The poll of more than 2,000 people, commissioned by the National Deaf Children’s Society (NDCS), also revealed that 89% struggle to understand someone in a face mask – a figure which the charity says shows the problem “is far from unique to deaf people”.

Responding to the findings, NDCS have said that “months of face mask misery” lies ahead for deaf people.

Susan Daniels OBE, Chief Executive, said: “These results will be very concerning for the UK’s 12 million deaf adults and 50,000 deaf children.

“Face masks and coverings have made lip reading impossible and if people don’t know how else to talk to us, even everyday events like going to work or school, visiting shops and taking public transport can be quite intimidating.

“However, what the public lack in knowledge they are making up for in enthusiasm and we must capitalise on this.”

It comes after the research goes on to reveal that over 80% said they would change their behaviour if it helped a deaf person.

The charity is now urging the public to read its tips for communicating with deaf people while wearing face masks, which include wearing ones with transparent windows to aid lipreading, writing messages down and having conversations in a quiet place.

They also call on Government and businesses to publicise the advice, with the increased awareness making “a huge difference” to the lives of deaf people.

James Watson-O’Neill, Chief Executive of the deaf health charity SignHealth, added: “We’d ask everyone not just to read these tips, but to use them whenever they speak to a deaf person. It really will make all the difference.”

The poll follows another survey from NDCS, which found that one in four teachers were wearing face masks in the classroom, despite Government guidance saying doing so isn’t recommended or necessary.

Earlier this year, research by the social enterprise Ideas for Ears revealed that almost 90% of those surveyed who had a hearing loss had experienced difficulties as a result of face coverings.

NDCS’ infographic on communicating while wearing face coverings is available to view on their website.

By Liam O’Dell. Liam is a mildly deaf freelance journalist and campaigner from Bedfordshire. He wears bilateral hearing aids and can be found talking about disability, theatre, politics and more on Twitter and on his website.


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Posted in: deaf news